Contact us

Emergency? Do not email.

Call us 24/7 to report electric or natural gas emergencies. In Winnipeg 204-480-5900 or toll-free 1-888-624-9376. We monitor and respond to emails Monday to Friday 8 a.m. to 6 p.m. excluding statutory holidays.

Report a power outage

Customer contact centre

Account, customer service questions, and more. Calls and emails are answered Monday to Friday from 8 a.m. to 6 p.m. You will need your:

  • Manitoba Hydro account number;
  • service address;
  • primary phone number.
  • Phone 204-480-5900;
  • Toll-free 1-888-624-9376;
  • TTY 204-360-6154;
  • TTY toll-free 1-855-287-6809;
  • Fax 204-360-6155;
  • Email Customer Service.
    It may take up to 3 business days for us to reply depending on the amount of emails we are handling, Thank you for your patience.

Call or click before you dig

Get clearance for a safe dig.


View and access your bills and account information online. For technical issues or registration questions:

Media inquiries

News reporters may contact Media Relations by phone or email.

During office hours:

After-hours media line:

We constantly work to improve accessibility to all parts of our business for all people. We want to hear how we are doing and what we could be doing better. If you have an accessibility request and/or feedback, please fill in our Accessibility requests and feedback form.