Contact us

Emergency? Do not email.

Call us 24/7 to report electric or natural gas emergencies. In Winnipeg 204-480-5900 or toll-free 1-888-624-9376. We monitor and respond to emails Monday to Friday 8 a.m. to 6 p.m. excluding statutory holidays.

Report a power outage

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Get clearance for a safe dig.

Head office

Manitoba Hydro
360 Portage Avenue
Winnipeg, MB
Canada R3C 0G8
Email Corporate Communications

Customer contact centre

Account, customer service questions, and more. Calls and emails are answered Monday to Friday from 8 a.m. to 6 p.m. You will need your:

  • Manitoba Hydro account number;
  • service address;
  • primary phone number.
  • Phone 204-480-5900;
  • Toll-free 1-888-624-9376;
  • TTY 204-360-6154;
  • TTY toll-free 1-855-287-6809;
  • Fax 204-360-6155;
  • Email Customer Service.
    It may take up to 3 business days for us to reply depending on the amount of emails we are handling, Thank you for your patience.

Members of the media may contact Media Relations during office hours by phone at 204-360-3651 or email media@hydro.mb.ca. After hours they may call 204-360-3319.